Privacy Policy

1. Introduction

BTC 780 Elvion ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes the types of information we may collect, how we use it, who we may share it with, and the choices available to you regarding your information.

By using our website or submitting information through our forms, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

• Contact information, such as your name, email address, phone number, and company name, when you submit a form or request access to our services.
• Technical information, such as your IP address, browser type, device information, and pages visited, collected automatically through standard web server logs or similar technologies.
• Communication data, including any information you provide when you contact us with questions, feedback, or support requests.

We do not knowingly collect sensitive personal data, such as health information, financial account details, or government identification numbers, through this website.

3. How We Use Your Information

We use the information we collect for purposes that may include:

• Responding to inquiries and requests for access submitted through our contact forms.
• Operating, maintaining, and improving our website and services.
• Communicating with you about updates, service-related notices, or administrative matters.
• Monitoring and analysing usage trends to improve the functionality and content of our website.
• Complying with applicable legal obligations and protecting our legitimate business interests.

4. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, we generally rely on one or more of the following: your consent, the necessity of processing to respond to your request, our legitimate interests in operating and improving our services, and compliance with legal obligations.

5. Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, remember preferences, and understand how visitors interact with our content. You can control or disable cookies through your browser settings; however, doing so may affect certain functionality of the website.

6. Sharing of Information

We do not sell personal information. We may share information with:

• Service providers who perform functions on our behalf, such as website hosting, analytics, or communication tools, under appropriate confidentiality obligations.
• Professional advisors, where necessary for legal, accounting, or compliance purposes.
• Authorities or regulators, where required by applicable law or in response to a valid legal request.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.

8. Data Security

We implement reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

If you access our website or services from outside the country where our servers or service providers are located, your information may be transferred to, stored, and processed in a different jurisdiction. Where such transfers occur, we aim to apply appropriate safeguards consistent with applicable data protection law.

10. Your Rights

Depending on applicable law, you may have rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain types of processing.
• Withdraw consent where processing is based on consent, without affecting prior lawful processing.

To exercise any of these rights, please contact us using the details provided on our Contact page.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies before providing any personal information.

12. Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page. We encourage you to review this policy periodically to stay informed about how we handle your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us via our Contact page.